When will I receive my order?

The estimated time varies from 1 to 4 weeks, depending on your location. If you haven't received it after 1 month, feel free to reach out to us and we'll look into it. Before contacting us, please help us by checking if:

1) On the confirmation email the address provided is correct.

2) Your local post office has your package.

3) The courier has left the order with your neighbors.

Do you offer refunds?

Refunds are offered if you receive the wrong or a damaged item. If any of these apply, please contact us with photos attached and we’ll sort that out for you.

I bought Issues 1 & 2 together but received only one.

For weight reasons, copies have to be sent separately. Most people receive them together but it's possible that they will arrive with a few days in between.

Can I subscribe instead of buying the issues?

At the moment, we don't have any subscription model. We're planning to work on one soon.

Contact: wholesale@impublishing.co